(this workshop is available in english, german and spanish)
In this interactive workshow, you’ll learn practical techniques to give and receive feedback with confidence and impact. Whether you are a manager, peer, or team member, discover how to make feedback conversations feel less awkward and more authentic. Walk away with tools to deliver constructive messages, receive feedback gracefully, and build stronger professional relationships.
Typical challenges
Both human and organizational factors make feedback difficult to master. People struggle with fear of confrontation, unclear communication, and defensive reactions when giving or receiving feedback.
These personal challenges are often made worse by organizational issues like lack of psychological safety, insufficient time, and the absence of a proper feedback culture, leading to missed opportunities for growth and improvement.
Modules
Break the ice with feedback
Transform feedback from a dreaded conversation into a welcome opportunity for growth by understanding its true purpose and value in professional development.
Master the message
Learn how to structure feedback that is clear, specific, and actionable, ensuring your message is both understood and useful to the receiver.
Build emotional intelligence
Develop awareness of both your own and others’ emotional responses to feedback, enabling more empathetic and effective conversations.
Create psychological safety
Establish an environment where honest feedback can flourish by building trust and creating safe spaces for open dialogue.
Handle difficult conversations
Gain confidence in addressing challenging situations through practical techniques and frameworks for navigating though feedback discussions.
Receive with grace
Discover how to accept and process feedback constructively, turning even critical feedback into valuable insights for personal growth.
Foster a feedback culture
Learn strategies to provide regular, informal feedback exchanges that contribute to continuous improvement and stronger team relationships.
Who is this for?
- Administrative staff
- Consultants
- Customer Success Managers
- HR Professionals
- Individual Contributors
- Project Leaders
- Team Leaders & Managers
- Team Members
- Technical Support Teams
Deliverables
- Download the brochure
- Step-by-step guide for structuring feedback
- Pre-conversation planning tips
- Progress tracking framework
Timeline
6 hours (split into two sessions)
Cost
The price of the course will be determined by your or your organization’s needs. To request a quote, please contact me and I’ll get back to you as soon as possible.
I always offer discounts for people from underrepresented communities as well as group discounts.